Services Five products · one knowledge layer

Built to capture,
organize, and surface
what your team already knows.

Every Scanmark product is designed for a single purpose: turning the implicit, tribal, undocumented expertise inside your organization into something your team can search, chat with, and trust.

01 — Vision

Transform your images into knowledge

Most of your institutional knowledge is locked inside diagrams, scanned PDFs, whiteboards, and field photos. Scanmark unlocks it with state-of-the-art OCR, entity extraction, and visual question-answering — running on your own infrastructure.

  • Document OCRExtract clean text from scanned PDFs, faxes, and handwritten notes with 99.4% accuracy on supported languages.
  • Diagram understandingFlowcharts, schematics, P&IDs, and org charts become queryable — ask "which valve fails first?" and get the right answer.
  • Visual question-answeringAsk questions about any image in natural language and get cited, grounded answers in milliseconds.
  • Privacy by defaultAll processing happens in your VPC. No image leaves your network — never used for training.
P&ID-2287-Boiler3.png
PROCESSED · 0.4s
→ Extracted entities
V-301 (Valve) FT-104 (Flow Transmitter) E-202 (Heat Exchanger)
Q: What does V-301 control?
V-301 regulates steam flow to E-202. Trip closes at 12 bar (per SOP-114).
02 — Capture

Capture the knowledge walking out the door

Your senior people hold the answers. They're also the busiest. Scanmark records their workflows, tags the important moments, and turns their expertise into searchable playbooks — without forcing them to write a single document.

  • Multi-modal captureScreen recordings, meetings, shadow sessions, support tickets — all processed automatically.
  • AI-tagged momentsThe system identifies the "why" behind each step — decisions, exceptions, edge cases — and links them to your knowledge graph.
  • Subject-matter reviewExperts spend 5 minutes/week confirming what the AI extracted. That's it. No more writing 30-page SOPs.
  • Retention analyticsTrack which expert knowledge is captured, which is at risk, and where the gaps are — in real time.
02:14Maria: When the pump trips, you have to check the seal first — not the bearings.
00:47-01:03 · critical stepTagged: Decision
02:31Maria: Everyone assumes bearings because that's what fails loud. But the seal is the silent killer here.
01:04-01:28 · expert insightTagged: Edge case
03:02Maria: Then you isolate the line at L-12 and verify pressure. Don't skip this.
✓ Auto-extracted to playbook: Pump Trip Recovery
03 — Chat

Interactive knowledge chatbots

A conversational interface grounded in your private corpus. Every answer ships with sources, citations, and a confidence score — so users can trust what they're reading, and your team can audit the system whenever they want.

  • Grounded by retrievalEvery response is anchored in your actual documents. No hallucinations, no invented citations.
  • Permission-awareRespects your existing access controls. Users only see what they're authorized to see — automatically.
  • Multi-source synthesisPulls from 40+ connectors — Confluence, Notion, SharePoint, S3, Slack — and reconciles contradictions automatically.
  • White-label readyDrop it into your product, your intranet, or your help center. Match your brand in a weekend.
User question
Hybrid search + re-rank
12 chunks from 4 sources
Grounded answer + 3 citations
User sees 92% confidence
04 — Advisory

Tech advice from people who've shipped at scale

Vendor selection, architecture review, deployment strategy, change management — the parts of the rollout nobody talks about at conferences. We work alongside your team, with the parts of vendor migration vendors don't tell you.

  • Architecture reviewSenior engineers examine your current stack, document the gaps, and recommend a path that won't break next quarter.
  • Vendor selectionNeed to pick between Snowflake, Databricks, and BigQuery? We run the side-by-side against your actual workload — not benchmarks.
  • Change managementMost AI initiatives die in adoption. We help your team actually use the tools — through workshops, champions programs, and measurement.
  • Education sector specialistsFERPA, accessibility, LMS integration — we know the unique constraints of higher-ed and K-12 deployments.
Engagement · 12 weeks
CLIENT: STERLING MFG
1
Discovery · 3 weeks — interviews, audits, gap analysis
2
Architecture · 4 weeks — recommendations document, design reviews
3
Pilot · 3 weeks — narrow rollout with one team, daily standups
4
Handoff · 2 weeks — enablement, runbooks, success metrics
05 — Connect

40+ integrations, zero rip-and-replace

Scanmark lives where your knowledge already lives. Plug into your existing stack, and we'll index everything in place — no data migration marathons, no schema redesign, no rip-and-replace.

  • Docs & wikisConfluence, Notion, SharePoint, Google Drive, Coda, Quip, Slab — and every Markdown repo on GitHub.
  • CommunicationSlack, Teams, Discord, Zoom recordings, Fireflies, Otter — all the conversations, all indexed.
  • Project & dataJira, Linear, Asana, Salesforce, Zendesk, HubSpot, Postgres, Snowflake, S3, GCS.
  • Custom connectorsCan't find what you need? Our SDK lets you wire any HTTP-accessible source in an afternoon.
Confluence
Slack
Notion
SharePoint
Drive
Jira
Linear
Asana
Salesforce
Zendesk
GitHub
S3
Snowflake
HubSpot
Zoom
Teams

See it run on your data.

20 minutes. Your data, your questions, real answers. No slides, no salespeople math.